Privacy Policy
1. Information We Collect
Information you provide
We collect information you choose to provide, such as when you request a quote, fill out a form, call, email, or otherwise contact us. This may include:
- Contact information (name, email address, phone number, mailing address)
- Insurance-related details (e.g., coverage interests, prior coverage, property/vehicle/business details)
- Communications (the content of your message, attachments, and related metadata)
Important: Please do not submit highly sensitive personal information through the Site forms (for example, medical records, Social Security numbers, or full payment card numbers) unless we specifically request it through a secure method.
Some insurance products (including life and health) may involve health-related information. If we need that information, we’ll request it through appropriate processes and safeguards.
Information collected automatically
When you use the Site, we may automatically collect:
- Device and usage data (IP address, browser type, device identifiers, pages viewed, time spent, referring URLs)
- Approximate location (derived from IP address)
- Cookie and similar tracking information (see Cookies & Tracking)
2. How We Use Information
We use information to:
- Respond to inquiries and provide quotes or requested services
- Communicate with you about your requests, policies, and account/service matters
- Operate, maintain, and improve the Site and our services
- Detect, prevent, and address security or technical issues
- Comply with legal, regulatory, and contractual obligations
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- Insurance carriers and partners to obtain quotes, bind coverage, service policies, or fulfill your requests
- Service providers that help us operate the Site or business (e.g., hosting, analytics, communications tools), subject to appropriate confidentiality and security requirements
- Legal and compliance when required by law or to protect rights, safety, and security
- Business transfers in connection with a merger, acquisition, or sale of assets (subject to applicable law)
4. Cookies & Tracking
Cookies are small files stored on your device that help websites function and understand usage. We may use:
- Strictly necessary cookies (required for the Site to operate)
- Analytics cookies (help us understand how visitors use the Site)
- Functional cookies (remember preferences where applicable)
You can control cookies through your browser settings. If you disable cookies, some features may not work properly. You may also use the cookie preferences tool (if enabled) in our cookie banner.
Tip for compliance: publish a dedicated Cookie Policy page and link it from the banner and footer.
5. Communications & Marketing
If you contact us, we may respond by email or phone. If we send marketing communications, you can opt out by using the unsubscribe mechanism (if available) or contacting us directly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and applicable requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to or correction of your information
- Request deletion of certain information (subject to legal exceptions)
- Opt out of certain types of communications
To submit a request, contact us using the details in the Contact section.
9. Children’s Privacy
The Site is not intended for children under 16, and we do not knowingly collect personal information from children.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Review third-party policies before providing information.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent update.
12. Contact Us
WASCO Insurance
111 S. Blakely Street
Dunmore, PA 18512
Phone: (570) 354-2863
Email: customerservice@wascoagency.com
Hours: Monday–Friday (see Site for current hours).
